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CHEESE SHOP/DEPT LEADER

August 3, 2026

Job Description Create a unique customer cheese experience that will embody the food passion, cheese knowledge, interactive customer service, team leadership and industry leading merchandising that is uniquely Murray’s Cheese. Work closely with Deli Merchandising and district staff, as well as direct reports, to create an environment of outgoing, personal and theatrical cheese retailing within the store environment.

Role model proactive selling and superior product knowledge to drive sales in a targeted manner. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

Create and maintain Murray’s Cheese experience through interactive customer service, ongoing product education, effective cross-selling, merchandising, pushing and promoting designated products
Maintain knowledgeable, efficient and friendly staff who are fully trained in Murray’s operations and products
Ensure all company policies, operating standards and procedures are communicated effectively, maintained and followed at all times
Ensure staff adheres to all food safety, hazard analysis critical control point, and sanitation procedures
Place orders and maintain inventory
Set up weekly in-store selling events
Contribute to store goals for increasing sales and improving profitability
Effectively control shrink and waste by following company best practices
Control labor expenses through appropriate scheduling
Meet and/or exceed budgetary goals for the Murray’s Cheese Shop
Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications Minimum

Management experience or retail food experience or two-year culinary degree
Willing to taste cheese daily
Supportive of cheese business initiatives
Able to inspire, motivate and train staff while ensuring successful completion of all tasks
Excellent communication skills
Ability to multi-task
Proficient with Microsoft Office
Strong desire to learn, enthusiasm for the product and an interest and willingness to try new and innovative approaches

Desired

Past work record reflects dependability and integrity
Prior food handling
Supervisory skills

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