Enterprise Customer Success, Online Adult & Career Education

<p class="s15" style="-webkit-text-stroke-width: 0px; color: rgb(32, 33, 36); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.295; margin: 0px 0px 8px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="color: rgb(32, 33, 36);"><span class="s14" style="line-height: 14.4px;">The Enterprise Customer Success Rep (ECS) is a key member of the North America Sales Organization, reporting to the Team Manager for Online Adult and Career Education. They are responsible for working across an assigned territory partnering with our Client Partners on our OACE team to ensure sales growth, customer success, and overall satisfaction with Pearson’s portfolio. The ECS is responsible for sales solutioning and growth, customer product support and implementation, products training, database and delivery management resulting in a positive experience and cultivating instructor confidence.</span></span></p><p class="s15" style="-webkit-text-stroke-width: 0px; color: rgb(32, 33, 36); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.295; margin: 0px 0px 8px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="color: rgb(32, 33, 36);"><span class="s14" style="line-height: 14.4px;">The ECS role is 100% remote and partners with individuals in finance, sales operations, and product to provide the best possible support for customers. The ECS is for a person who has strong execution skills and is particularly detail oriented, while being customer centric. This is a high impact role that helps catalyze growth across the portfolio by continuously researching, learning, and engaging with all key institutional stakeholders involved in their enterprise level accounts.</span></span></p><p class="s5" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-variant-caps: normal; letter-spacing: normal; line-height: 1.295; margin: 0px 0px 8px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"><i><span class="s4" style="line-height: 14.4px;"><strong>Accountabilities</strong></span></i></p><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Evaluates customer needs while connecting them to appropriate Pearson solutions. The ECS must deliver high impact demonstrations of Pearson courseware products.</span></div><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Ensures successful customer onboarding, digital access setup, orientation of the user experience, and correct student usage of Pearson products.</span></div><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Responsible for driving instructor success with the necessary skills, information, and on-going training and assistance. They need to maximize the impact of our digital product(s) in their course each term, as part of the instructor onboarding.</span></div><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Utilizes reports and data to analyze, grow market share, and prioritize and make decisions impacting accounts in their territory.</span></div><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Thinks critically to adapt solutions to meet evolving customer strategy and specific territory requirements.</span></div><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Detail oriented, has empathy, and the ability to work in a fast-paced environment, handling large customers without sacrificing quality. These are keys to being successful in this position.</span></div><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Collaborates with internal stake holders (Services, Marketing, and Account Management) to monitor sales growth and scale quality assurance.</span></div><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Demonstrates a commitment to lifelong teaching and learning while supporting diversity, equity, and inclusion</span></div><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="color: rgb(34, 34, 34);"><span class="s18" style="line-height: 14.4px;">Support Diversity, Equity and Inclusion (DEI) initiatives.</span></span><br> </div><p class="s20" style="-webkit-text-stroke-width: 0px; color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-variant-caps: normal; letter-spacing: normal; line-height: 1.295; margin: 0px 0px 8px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="color: rgb(0, 0, 0);"><i><span class="s19" style="line-height: 14.4px;"><strong>Capabilities</strong></span></i></span></p><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Communicates effectively across the team on account health and provide action plans to generate renewals for high-risk accounts in partnership with sales leaders.</span></div><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Engages as a positive, can-do team member in a high functioning sales team</span></div><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Builds relationships with instructors across adoptions, identifying those that are particularly happy for case studies and other promotional activities</span></div><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Team player, collaborate with cross functional teams</span></div><p class="s21" style="-webkit-text-stroke-width: 0px; color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="line-height: 14.4px;"> </span></p><p class="s20" style="-webkit-text-stroke-width: 0px; color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-variant-caps: normal; letter-spacing: normal; line-height: 1.295; margin: 0px 0px 8px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="color: rgb(0, 0, 0);"><i><span class="s19" style="line-height: 14.4px;"><strong>Qualifications</strong></span></i></span></p><p class="s20" style="-webkit-text-stroke-width: 0px; color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-variant-caps: normal; letter-spacing: normal; line-height: 1.295; margin: 0px 0px 8px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"><i><strong>MUST LIVE IN MIDWEST OR WEST US REGIONS</strong></i></p><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Developing and Leveraging Relationships</span></div><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Communication and Collaboration</span></div><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Customer Centric</span></div><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Analytical Skill and Learning Agility</span></div><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Delivery of Results</span></div><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Accountability</span></div><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Aligning Performance for Success</span></div><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Change Management Capability</span></div><div class="s17" style="-webkit-text-stroke-width: 0px; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.2; margin: 0px 0px 0px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="line-height: 14.4px;">Emotional Intelligence & Awareness</span></div><p class="s22" style="-webkit-text-stroke-width: 0px; color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.295; margin: 0px 0px 8px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="line-height: 14.4px;"> </span></p><p class="s22" style="-webkit-text-stroke-width: 0px; color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.295; margin: 0px 0px 8px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="color: rgb(0, 0, 0);"><span class="s6" style="line-height: 14.4px;">REQUIRED EXPERIENCE:</span></span></p><div class="s23" style="-webkit-text-stroke-width: 0px; color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.295; margin: 0px 0px 8px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="color: rgb(0, 0, 0);"><span class="s6" style="line-height: 14.4px;">Bachelor’s Degree or equivalent experience</span></span></div><div class="s23" style="-webkit-text-stroke-width: 0px; color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.295; margin: 0px 0px 8px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="color: rgb(0, 0, 0);"><span class="s6" style="line-height: 14.4px;">Customer-facing personalized customer success, customer service, account management, or corporate training experience.</span></span></div><div class="s23" style="-webkit-text-stroke-width: 0px; color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.295; margin: 0px 0px 8px 36px; text-align: left; text-decoration: none; text-indent: -18px; text-transform: none; white-space: normal; word-spacing: 0px;"><span style="font-family: Symbol;"><span class="s16" style="line-height: 14.4px;">• </span></span><span style="color: rgb(0, 0, 0);"><span class="s6" style="line-height: 14.4px;">Must have experiences in one of the following: Edtech, Customer Success, HigherEd, Sales</span></span></div><p class="s22" style="-webkit-text-stroke-width: 0px; color: rgb(0, 0, 0); font-family: -webkit-standard; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; line-height: 1.295; margin: 0px 0px 8px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"> </p><div class="OutlineElement Ltr SCXW89906860 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: " segoe="" ui",="" "segoe="" ui="" web",="" arial,="" verdana,="" sans-serif;="" font-size:="" 12px;="" font-style:="" normal;="" font-variant-caps:="" font-variant-ligatures:="" font-weight:="" 400;="" letter-spacing:="" margin:="" 0px;="" orphans:="" 2;="" overflow:="" visible;="" padding:="" position:="" relative;="" text-align:="" start;="" text-decoration-color:="" initial;="" text-decoration-style:="" text-decoration-thickness:="" text-indent:="" text-transform:="" none;="" user-select:="" text;="" white-space:="" widows:="" word-spacing:="" 0px;"=""><p class="Paragraph SCXW89906860 BCX8" paraid="174670352" paraeid="{ab741f1b-8f27-4ac0-8f5f-6d49baf657ff}{195}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: auto 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: " plus="" jakarta="" sans",="" "plus="" sans_embeddedfont",="" sans_mscustomfont",="" sans_msfontservice",="" sans-serif;"=""><span class="TextRun SCXW89906860 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18px; margin: 0px; padding: 0px; user-select: text;">Compensation at Pearson is influenced by factors including skill set, experience, and location.</span><span class="EOP SCXW89906860 BCX8" data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 18px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></div><div class="OutlineElement Ltr SCXW89906860 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: " segoe="" ui",="" "segoe="" ui="" web",="" arial,="" verdana,="" sans-serif;="" font-size:="" 12px;="" font-style:="" normal;="" font-variant-caps:="" font-variant-ligatures:="" font-weight:="" 400;="" letter-spacing:="" margin:="" 0px;="" orphans:="" 2;="" overflow:="" visible;="" padding:="" position:="" relative;="" text-align:="" start;="" text-decoration-color:="" initial;="" text-decoration-style:="" text-decoration-thickness:="" text-indent:="" text-transform:="" none;="" user-select:="" text;="" white-space:="" widows:="" word-spacing:="" 0px;"=""><p class="Paragraph SCXW89906860 BCX8" paraid="566542168" paraeid="{ab741f1b-8f27-4ac0-8f5f-6d49baf657ff}{201}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: auto 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSCustomFont, Calibri_MSFontService, sans-serif;"><span class="LineBreakBlob BlobObject DragDrop SCXW89906860 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 18px; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;"> </span></span><br><span style="font-family: " plus="" jakarta="" sans",="" "plus="" sans_embeddedfont",="" sans_mscustomfont",="" sans_msfontservice",="" sans-serif;"=""><span class="TextRun SCXW89906860 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18px; margin: 0px; padding: 0px; user-select: text;">The full-time salary range for this role is $55,000 - $70,000.</span></span><span style="font-family: WordVisiCarriageReturn_MSFontService, " plus="" jakarta="" sans",="" "plus="" sans_embeddedfont",="" sans_mscustomfont",="" sans_msfontservice",="" sans-serif;"=""><span class="LineBreakBlob BlobObject DragDrop SCXW89906860 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 18px; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;"> </span></span><br><span style="font-family: " plus="" jakarta="" sans",="" "plus="" sans_embeddedfont",="" sans_mscustomfont",="" sans_msfontservice",="" sans-serif;"=""><span class="TextRun SCXW89906860 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18px; margin: 0px; padding: 0px; user-select: text;">This position is eligible for Pearson’s annual incentive program. Information on benefits can be found </span></span><a class="Hyperlink SCXW89906860 BCX8" href="" target="_blank" rel="noreferrer noopener" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; color: inherit; cursor: text; margin: 0px; padding: 0px; text-decoration: none; user-select: text;"><span style="color: rgb(5, 99, 193); font-family: " plus="" jakarta="" sans",="" "plus="" sans_embeddedfont",="" sans_mscustomfont",="" sans_msfontservice",="" sans-serif;"=""><span class="TextRun Underlined SCXW89906860 BCX8 NormalTextRun" data-contrast="none" xml:lang="EN-US" lang="EN-US" data-ccp-charstyle="Hyperlink" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18px; margin: 0px; padding: 0px; user-select: text;"><u>here</u></span></span></a><span style="font-family: " plus="" jakarta="" sans",="" "plus="" sans_embeddedfont",="" sans_mscustomfont",="" sans_msfontservice",="" sans-serif;"=""><span class="TextRun SCXW89906860 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18px; margin: 0px; padding: 0px; user-select: text;">.</span><span class="EOP SCXW89906860 BCX8" data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 18px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></div><div class="OutlineElement Ltr SCXW89906860 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: " segoe="" ui",="" "segoe="" ui="" web",="" arial,="" verdana,="" sans-serif;="" font-size:="" 12px;="" font-style:="" normal;="" font-variant-caps:="" font-variant-ligatures:="" font-weight:="" 400;="" letter-spacing:="" margin:="" 0px;="" orphans:="" 2;="" overflow:="" visible;="" padding:="" position:="" relative;="" text-align:="" start;="" text-decoration-color:="" initial;="" text-decoration-style:="" text-decoration-thickness:="" text-indent:="" text-transform:="" none;="" user-select:="" text;="" white-space:="" widows:="" word-spacing:="" 0px;"=""><p class="Paragraph SCXW89906860 BCX8" paraid="334322714" paraeid="{ab741f1b-8f27-4ac0-8f5f-6d49baf657ff}{229}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: auto 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: " plus="" jakarta="" sans",="" "plus="" sans_embeddedfont",="" sans_mscustomfont",="" sans_msfontservice",="" sans-serif;"=""><span class="TextRun SCXW89906860 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18px; margin: 0px; padding: 0px; user-select: text;">Applications will be accepted through 6/17/26. This window may be extended depending on business needs.</span><span class="EOP SCXW89906860 BCX8" data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559740":240}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 18px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></div> <br><div style="margin: 0px; padding: 0px"> <p class="MsoNormal"><span>Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.</span></p> <p class="MsoNormal"></p> <p class="MsoNormal"><span>If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.</span></p> </div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...