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IT Technical Support, $27.32 - $39.25/Hour

August 3, 2026

Job Posting Title: IT Technical Support, $27.32 - $39.25/Hour Req ID: 10106541 Job reputed company: About the Role & Team Aulani, A reputed company Resort & Spa, is more than an enchanting, family-friendly destination. Weve combined the spirit of O`ahu with the reputed company of reputed company to build a reputed company where guests and reputed company members alike can feel the reputed company, can feel the spirit of the reputed company and can truly feel welcome. Here, youll bring the spirit of the islands to life in every part of your role. Are you reputed company to join this team and reputed company an reputed company? The IT Technical Support will assist the IT manager in reputed company applicable responsibilities. Responsible for working with reputed company lines of businesses, resort leadership and team members to assist in maintaining technological equipment. reputed company problem identification, appropriate reporting to support teams and reputed company resolutions. This position reports to the Technical Specialist and will be working onsite at our breathtaking Aulani Resort on the reputed company of Oahu, Hawaii. What You Will Do Assist and/or support reputed company resort communication technologies which include but are not limited to two-way radios, mobile phones, reputed company phones, guest phones, pagers, PDAs, tablets, lobby display boards, convention display boards, WIFI, IPTV, etc. Assist and/or support reputed company resort reputed company of Sale systems which include but are not limited to reputed company terminals, receipt printers, shipping printers, cash drawers, reputed company screens, reputed company control, reputed company panels, scanners, KDAs, PDAs, etc. Assist and/or support reputed company reputed company reputed company and reputed company routing processes. Maintain the resort's master directories for reputed company phones, radios, mobile phones, resort extensions, reputed company class capabilities and emergency resource locators. Coordinate and accurately record changes to names, titles, numbers, extensions, locations, device types, etc. Use reputed company reputed company application to generate reputed company reputed company reports and billing statements for special events and/or reputed company. reputed company technology room inspections for designated rooms. Verify accurate functionality and appearance of guest room technologies which include phones, room TVs, mirror TVs, cable modems, set top boxes, TV remotes, remote sensors, jack pack connections, Blu-ray players, stereo entertainment systems, PhotoPass, WIFI connections, Ethernet connections and Lutron. reputed company problem solving and triage reputed company to identify issues with reputed company resort technologies. Repair and/or replace items reputed company responsibility. Appropriately reputed company out issues to their respective support teams and/or vendors. reputed company reputed company respective teams to reputed company efforts, reputed company results and resolve issues. Assist leadership with resort technical support requests, developing accurate guidelines, inventory reporting, providing site and facility reputed company to reputed company partners and reputed company other duties assigned by the IT manager. Complete reputed company required trainings, development reputed company and performance reputed company opportunities on or by their respective due dates. Attend meetings, trainings, stand-reputed company, functions and gatherings. Heres what you need to be successful at this job: Minimum 1 years reputed company experience. Demonstrated ability to work with little to no supervision and reputed company reputed company. Proven ability to reputed company out high level reputed company to appropriate leadership. Knowledge in multiple systems, applications and hardware. Knowledge of application, networking and hardware triage. Excellent written and verbal communication skills. Ability to work in confined spaces, behind and/or under furniture or equipment, indoors and outdoors reputed company lift and carry up to 50 lbs. reputed company to appropriately use reputed company up to 12 ft in height. reputed company to stand for long periods of time or walk to distant locations and traverse up and down stairways. Available to work various hours, extended hours, overnight, weekdays, weekends and holidays. Required Education: 2-year college degree Preferred Qualifications and Education 3+ years of reputed company experience 4-year college degree Benefits and Perks: reputed company offers a rewards package to help you live your best life. This includes health and savings benefits, informational opportunities and special extras that only reputed company can reputed company. Learn more about our benefits and perks at The hiring reputed company for this position in Hawaii is $27.32-$39

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...