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Parts Advisor, Millbrae
Description:
- Manage parts inventory to anticipate business needs and optimize service center operations.
- Maintain accurate parts inventory control through perpetual and annual inventories.
- Order inventory and special-order parts for vehicle repairs.
- Receive parts orders and stock them in designated storage areas or assigned bins.
- Coordinate parts transfers between Lucid service locations when needed.
- Prepare parts estimates for customers, insurance companies, and internal fleet vehicles.
- Track part revision changes and update local inventory accordingly.
- Maintain a high First Time Fill Rate for the service center parts department.
- Organize and oversee parts warranty returns in both the system and physically.
- Interpret automotive terminology to support accurate parts search and ordering.
- Promote accessories sales according to Lucid guidelines.
Requirements:
- 2–5 years of experience as a Service Parts Advisor (back counter).
- Strong track record of dispatching parts to technicians in a shop environment.
- Proficiency in parts catalog searches for specific repair needs.
- Willingness to obtain forklift certification.
- Ability to work independently and make timely decisions in a fast-paced environment.
- Excellent organizational skills and attention to detail.
- Excellent communication and customer service skills.
- Ability to use basic computer applications such as Microsoft Office and learn proprietary DMS software.
- Ability to lift 50 lbs.
- Ability to stand, walk, and bend for extended periods of time.
- Full-time availability, including weekends or extended hours during busy periods.
- Willingness to complete Lucid-provided CPR training after hire.
- Valid driver’s license with no suspensions within the past year.
- If under 21, must have held a driver’s license for at least 3 years and complete Lucid training upon hire.
- AA/BS in Automotive Technology or Business Management, or equivalent work experience (preferred).
- Knowledge of HV systems, LV systems, and EV powertrains (preferred).
- Experience in a startup or other fast-paced environment (preferred).
- Previous OEM parts training (preferred).
Benefits:
- Comprehensive medical, dental, and vision insurance.
- Life and disability coverage.
- Paid time off and paid holidays.
- 401(k) retirement plan.
- Eligibility for Lucid’s equity program.
- Eligibility for a discretionary annual cash incentive program.