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Process Specialist, Personal Care Services
Job Description Overview Find Your Passion and Purpose as a Process Specialist PCS-Remote California Reimagine Your Career in Corporate Healthcare As a professional, you know that what you do impacts you as much as our patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it’s really special to be a part of our patient’s health journey and create incredible memories while providing world-class patient care. #AC-BO Offer Based on Years of Experience Must reside in the state of California Responsibilities The PCS Process Specialist is responsible for assisting in planning, organizing, and implementing quality management and care delivery. Ensures compliance with state, federal, and accreditation standards. The PCS Process Specialist promotes commitment to the corporate and subsidiary standards, policies, and procedures. The position assists in monitoring processes and establishing procedures to reduce problem areas; in clinical standardization for effective reimbursement practices for AccentCare PCS service line. The PCS Process Specialist works with corporate staff, agency personnel, and reimbursement personnel to ensure consistent practice performance across the division and advises or recommends solutions, utilizing knowledge of theory, principles, or technology. Provides leadership and support within the assigned areas of responsibility. Assists agencies in maintaining standardized procedures for surveys, quality audits, and reviews, ensuring an objective system for use by Operations and AccentCare managers. Develops standardized, proactive survey, quality audit, and review procedures, data collection tools, and reporting follow-up processes. Serves as liaison between state regulators, offices, and corporate staff. Acts as a resource for locations and identifies corporate resources and support for agency staff. Instructs agency personnel regarding compliance standards and best practices in documentation of client care. Ensures timely and accurate reporting and responses to compliance issues and assists in implementing corrective actions. Our Investment in You We are committed to offering comprehensive benefits and rewards to full-time employees working over 30 hours per week and their families, including: Medical, dental, and vision coverage Paid time off and holidays Professional development Company-matching 401(k) Flexible spending and health savings accounts Qualifications Be the Best Process Specialist PCS You Can Be If you meet these qualifications, we want to meet you! Bachelor’s degree Minimum 5 years of healthcare experience Minimum 2 years of Personal Care Services experience within Hospice or Home Health Computer literate: working knowledge of Microsoft Office (Word, Excel, PowerPoint) This position may require proof of COVID-19 vaccination as a condition of employment Knowledge of regulatory standards for Personal Care Services or Medical Home Care industry Come As You Are At AccentCare, our care is most compassionate when we empathize and engage with everyone. We value diverse perspectives, foster open dialogue, and enact change. We are stronger when each of us is empowered to grow, be our unique selves, and feel a sense of belonging. AccentCare is proud of building a culture and infrastructure that elevates the voices of all employees, with a focus on underrepresented and marginalized groups. We offer equal employment opportunities regardless of race, color, religion, creed, mental or physical disability, or any other protected classification. #J-18808-Ljbffr Salary: USD 72000 - 108000 per year Experience: 3 years required
