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Retail Associate

August 1, 2026

DICK'S Sporting Goods is a leading sporting goods retailer dedicated to improving lives through sports by equipping athletes of all abilities to achieve their dreams. Established with a mission to create confidence and excitement among athletes, DICK'S Sporting Goods stands as a proud advocate of inclusive and diverse workforce values, reflecting the communities it serves across the United States. The company is known for its broad selection of sporting apparel, equipment, and footwear, catering to everyone from amateur enthusiasts to professional athletes. With a commitment to quality and customer service, DICK'S Sporting Goods has built a team environment where individuals are welcomed, supported, and empowered from their first day on the job. The role of Team Captain of Off Field Operations at DICK'S Sporting Goods is a pivotal leadership position focused on driving operational excellence within the store. This position involves overseeing inventory, fulfillment, and stockroom execution, ensuring that store processes run efficiently and accurately. As a Team Captain, you will play a critical role in coaching teammates, supporting overall store performance, and contributing to the store's success by maintaining fast, accurate, and athlete-ready operations. This role also provides an opportunity to act as the Head Coach when leading the building alone, handling general store oversight that includes opening and closing procedures, administrative functions, and frontline supervision. As part of your duties, you will contribute to the development and execution of strategic 30-60-90 day plans for the assigned department(s), focusing on business priorities that align with budgetary and financial goals. You will communicate departmental objectives clearly, assign workloads efficiently, and monitor progress to ensure goals are met while maintaining exceptional athlete experiences. Hiring, onboarding, training, and retaining a strong and motivated team falls under your responsibilities, along with managing performance reviews, providing coaching and feedback, and enforcing compliance with company policies. DICK'S Sporting Goods offers a targeted pay range between $52,500 and $66,500 based on a 38-hour workweek, combined with a competitive total rewards package that may include incentives, equity, and comprehensive benefits. The company complies with all state paid leave requirements and encourages innovation, authenticity, and fairness in its hiring process. As part of its commitment to a secure recruitment experience, DICK'S requires candidates to adhere to virtual interview standards such as keeping cameras on and prohibiting the use of AI tools during assessments. Overall, joining DICK'S Sporting Goods as a Team Captain of Off Field Operations means becoming part of a dynamic sports team passionate about delivering outstanding athlete experiences and fostering an inclusive, high-performance work environment.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...