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Senior Supply Chain Logistics Coordinator — E-commerce Fulfillment
ABOUT THE COMPANY FedEx is an American multinational delivery services giant that was founded in 1971 by Frederick W. Smith. Our mission is to connect people and possibilities. With over 490,000 employees across more than 220 countries, we provide fast, reliable, and convenient delivery services to over 360 million customers and shippers worldwide. Our commitment to diversity, equity, and inclusion has earned us recognition as a leader in corporate social responsibility. Our company culture is built on a foundation of trust, respect, and teamwork, and we empower our employees to make a difference in their communities. ROLE OVERVIEW As a Senior Supply Chain Logistics Coordinator, you will play a critical role in ensuring the smooth and efficient delivery of e-commerce packages. You will report directly to the Director of Supply Chain Operations and will be responsible for coordinating with cross-functional teams to optimize logistics processes, manage inventory, and improve customer satisfaction. Your work will have a direct impact on the success of our e-commerce business and will help us to continue our leadership in the logistics industry. KEY RESPONSIBILITIES . Develop and implement process improvements to increase efficiency and reduce costs associated with e-commerce package delivery. . Collaborate with cross-functional teams, including operations, customer service, and sales, to ensure seamless execution of e-commerce logistics. . Analyze and optimize inventory levels, transportation routes, and warehouse operations to minimize delays and maximize delivery accuracy. . Develop and maintain relationships with suppliers, carriers, and other stakeholders to ensure timely and cost-effective delivery of packages. . Provide data-driven insights and recommendations to senior leadership on logistics process improvements and cost savings opportunities. . Manage and analyze data related to e-commerce package delivery, including metrics such as on-time delivery rates, delivery times, and customer satisfaction. . Develop and implement training programs to educate employees on e-commerce logistics best practices and procedures. . Stay up-to-date with industry trends and developments, such as advancements in automation, artificial intelligence, and data analytics, and apply relevant insights to improve logistics operations. REQUIRED QUALIFICATIONS . 5+ years of experience in logistics, supply chain management, or a related field. . Bachelor's degree in Supply Chain Management, Logistics, or a related field. . Advanced knowledge of logistics software and systems, including transportation management systems (TMS) and warehouse management systems (WMS). . Proficiency in MS Office, specifically Excel, PowerPoint, and Word. . Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions. . Excellent written and verbal communication skills, with the ability to effectively communicate with employees, customers, and suppliers. . Strong collaboration and leadership skills, with the ability to work effectively in a team environment. . Ability to work in a fast-paced environment and adapt to changing priorities and deadlines. PREFERRED QUALIFICATIONS . Master's degree in Supply Chain Management, Logistics, or a related field. . Certification in Supply Chain Management or Logistics, such as the Certified Supply Chain Professional (CSCP) or the Certified Logistics Professional (CLP) designation. . Experience with automation and robotics technologies, such as robotic process automation (RPA) or warehouse automation. . Fluency in a second language, such as Spanish, Chinese, or French. . Experience with data analytics and visualization tools, such as Tableau or Power BI. WHAT WE OFFER . Salary range: $50,000 - $80,000 per year. . Comprehensive health insurance coverage, including medical, dental, and vision benefits. . 401(k) retirement plan with company match. . 20 days of paid vacation time per year. . $1,000 annual budget for continuing education and professional development. . Flexible work-from-home policy, with regular virtual check-ins and collaboration with colleagues. . Collaborative and dynamic team culture, with a focus on diversity, equity, and inclusion. ABOUT THE TEAM Our e-commerce logistics team is a dynamic and fast-paced group of professionals who are passionate about delivering exceptional customer service and driving business results. We are a distributed team, with members working from home and collaborating virtually. We value open communication, mutual respect, and a growth mindset, and we are committed to continuous learning and improvement. HOW TO APPLY To apply for this position, please submit your resume and a cover letter explaining why you are a strong fit for this role. We expect to review applications within two weeks of receipt.